Privacy Policy

Smarthire Vehicle Rental is committed to protecting and respecting your privacy and the security of the information that you provide to us in line with the General Data Protection Regulations (GDPR).

In this Privacy Policy we aim to be honest and clear about how we respect your privacy and how we handle the information we collect from you whilst you are using our Website, Services or Systems therein.

This Privacy Policy also sets out how Smarthire Vehicle Rental collects your personal data, how it is used and who it is shared with.

Who are we ?
Smarthire Vehicle Rental is registered in England No. 3742576 Head Office : Third Street, Greenham Business Park, Thatcham, Berks. RG19 6HW Telephone: 01635 552200 Email:

What information do we collect ?
In general the personal information we collect from you when you make a vehicle enquiry or booking; via our website, by phone or in person, includes but may not be limited to; • Name • Address and postcode • Telephone number (including mobile) and email address • Date of birth • Occupation • Driving licence details (licence number, licence categories, dates test past and expiry, convictions) • Accident history • Identification documents (utility bill, bank statement, passport).

Your specific data is available upon request.

How do we protect your information ?
We have implemented a variety of security measures both technical and managerial to maintain the safety of your personal information.

What we do with your information ?
Your information will not be sold, exchanged, transferred, or given to any third party unless we are obliged or permitted to do so by law.

Do we use cookies on our website ?
Like most websites, we use cookie tracking as part of improving our website and your online experience. However you can opt-out of cookie tracking by changing the settings of your browser.

Our website contains links to other websites that may be of interest. If you access one of these websites by clicking on the link provided, any information you enter after this point will fall under that websites Privacy Policy.

Vehicle tracking & system information
We may install devices in your vehicle which track its journey and other vehicle information (for example the way it is driven). This information will not be disclosed to any third party unless we are obliged or permitted to do so by law.

You will be able to connect your personal devices to the vehicle’s system. If you do so, any information that you give the vehicle authority to access (via the vehicle’s confirmation prompt) will be your responsibility to remove at the end of the hire.

Changes to our Privacy Policy
Smarthire Vehicle Rental reserves the right to change this Privacy Policy. Any changes will be posted on this page, and the Privacy Policy date below will be modified.

This policy was last modified 25.05.2018